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Questions & Answers

 

Q: Are we able to do our own catering, or bring in outside caterers?
A: No. For food safety and other reasons, catering is provided by Simply Events. Birthday cakes can be brought into the venue if arranged prior to the event.

Q: We have a number of guests with special dietary requirements. Are you able to provide meals for them?
A: All dietary requirements can be catered for. Menus come with vegetarian, vegan and gluten-free options. We can adapt menus in cases of food allergies and so on. Our team will work with you to make sure everyone has a great dining experience.

Q: Are we able to bring in our own alcohol?
A: Our venues are fully licensed, which means no outside alcohol can be brought in. That said, if there is a particular drink that you’d like at your event, arrangements can be made to buy that in for you.

Q: How does the pricing work?
A: The cost of the event is made up of the venue fee (some days/events are free) plus a cost per person for food and/or drink. Other selections, such as hire items, DJ and so on, are additional to that cost. We don’t charge extra for tables and chairs, tableware or use of the basic sound system.

Q: What’s included in the minimum spend?
A: A minimum spend is calculated on all venue-owned or supplied items, such as food, drink or hire items. Any third-party supply arranged by the venue on your behalf is not included.

Q: Do your prices include GST?
A: All prices are GST inclusive.

Q: Do your offer subsidised drinks package?
A: We offer a drinks package worked out over a number of hours, a bar tab or cash bar. Subsidised drinks packages aren’t available.

Q: What table configurations are available?
A: A full range of table and seating options are offered. That includes: theatre-style, boardroom, classroom, chevron, u-shape and cabaret.

Q: How much set-up time is available before an event?
A: The standard set-up time is 2 hours before the event. An extension of that time can be arranged, normally at an extra cost. Due to the fact that events often run on consecutive days, set-up the previous day is not generally available.